SlotsPalace Casino Review
With SlotsPalace Casino, a new player enters the market, offering a great bonus and a wide variety of games. In my detailed review of SlotsPalace Casino, I thoroughly examined the provider to identify any weaknesses. You can find out if I discovered anything in my test report.
SlotsPalace Casino ⭐⭐⭐⭐ 4/5
New Customer Bonus: Up to $1000! Here’s how it works:
- First deposit: 100% up to $500
- Second deposit: 75% up to $300
- Third deposit: 50% up to $200 + 50 free spins on top!
- Turnover requirements: Slots – 35x deposit + bonus; 40x winnings from free spins.
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SlotsPalace Casino Experience
- Operator: Rabidi N.V.
- Slots: 3000+
- Deposit: Bitcoin, Ethereum, Litecoin, Mastercard, Ripple, Bank transfer, SOFORT, Visa, Klarna
- Game types: Slots, Progressive Slots, Table Games, Roulette, Baccarat, Live Dealer Blackjack, Live Dealer Roulette, Live Dealer Baccarat, Live Game Shows
- Games from: Microgaming, NetEnt, Quickspin, Big Time Gaming, Push Gaming, Betsoft Gaming, Play’n GO, Evolution Gaming, 1X2gaming, Thunderkick, + 86 more
- RTP: 95.1 – 97%
- Live Chat: yes
- Mobile App: yes
- Licensed by Curaçao
Slotspalace opens its doors to all casino players who particularly enjoy playing slots and live casino games.
- ✅ great bonus offer
- ✅ great game selection
- ✅ Deposits with crypto
- ✅ 24/7 support
- 🛑 Cashback must be requested
- 🛑 Only Curacao license
New customer bonus
When it comes to the welcome package, the online casino really goes all out. You will receive a SlotsPalace Casino bonus on your first three deposits and can claim up to $1000 in bonus credit and 50 free spins.
Here is the complete welcome package:
In order to convert your bonus balance into real money as quickly as possible, you must meet certain bonus conditions. I have read through all of the bonus conditions and gathered the most important points for you.
Here is an overview of the most important bonus conditions:
- Deposit + bonus must be wagered 35x
- Winnings from free spins must be wagered 40x
- Minimum deposit for bonus and free spins is $20
- The bonus is valid for 10 days
- Maximum wagering with an active bonus is $5
- Slots contribute 100% to conversion, while other games contribute 10%.
The bonus conditions of SlotsPalace Casino are serious, fair, and absolutely standard in the industry. With a 10-day time frame, you have plenty of time to convert the bonus into real money. This is a clear advantage in my review of SlotsPalace Casino.
Bonus for existing customers
Existing customers are also considered in the SlotsPalace bonus plan. Crypto Casino has several lucrative bonus promotions to choose from.
If you deposit between Friday and Sunday, you can even secure a 50% bonus up to $700 + 50 free spins. In order to receive both bonus credits and free spins, you must deposit at least $50.
The bonus will be credited directly after the successful deposit and is valid for 10 days. Unlike the welcome bonus, you only have to wager the bonus and deposit 30 times.
10% Live Cashback up to $150
For fans of live casino, SlotsPalace offers a 10% cashback of up to $150 on all net losses. So, if the live dealers ever disappoint you, you’ll receive a consolation prize the following week. Live bonuses are quite rare, so I’m thrilled to have found such a generous bonus at SlotsPalace Casino.
Afterwards, you only need to wager the withdrawal once. It’s important to request the cashback from customer service by 23:59 on Sunday, otherwise you will forfeit your right to it. The cashback must be claimed actively!
15% Cashback up to $3000
If you have reached at least level 3 in the SlotsPalace VIP system, you can enjoy up to 15% cashback every week. This SlotsPalace Casino bonus is only valid for live games!
Again, you must proactively request the cashback amount on Mondays via live chat or email. If you forget or are too late, your claim will be forfeited.
Security and respectability
SlotsPalace Casino is operated by the company Rabidi N.V. and operates with a gambling license from Curacao. The license is an indicator of the safety of the online casino, but we can’t always rely 100% on the variant from Curacao. We definitely prefer an EU license from Malta or USA.
To guarantee that the provider is safe and reputable, I therefore look even more closely at other aspects in my SlotsPalace Casino review.
For secure gaming experiences, SlotsPalace relies exclusively on renowned partners like NetEnt or Yggdrasil. Even when it comes to payment providers, you will only encounter reputable companies.
The website is encrypted with a valid SSL certificate, thus ensuring the protection of your data from third-party access. The presence of 24/7 customer support is also a positive indication of your security at SlotsPalace Casino.
Considering all these factors together, the seriousness and security of SlotsPalace Casino become evident.
Deposits and withdrawals
Great update: From now on you can use VISA and SOFORT for your SlotsPalace deposit!
When it comes to payment methods, SlotsPalace Casino is a little limited. Only reputable methods are available, but the selection is not extensive.
For withdrawals, the option of Mastercard is not available. The withdrawal process takes between 2 and 5 days, depending on the amount. There are no fees for US players.
I was able to find these payment methods during my test at SlotsPalace Casino:
- Bank Transfer
- Bank Transfer
- EUR – €
- USD – $
- BTC – ฿
- LTC – Ð
- ETH – Ξ
- XRP – XRP
SlotsPalace Casino offers a wide range of games from reputable software providers. In addition to well-known names like Evolution Gaming, NetEnt, Pragmatic Play, and Red Tiger, there are many smaller developers who create exciting new concepts and great games.
To get a risk-free overview, you can try all games in demo mode. SlotsPalace Casino gives you the opportunity to discover your new favorite among the lesser-known games.
Slot games are the basis of SlotsPalace’s gaming offer, with over 2500 titles available. The most popular slot games like Gonzo’s Quest, Sakura Fortune, Razor Shark, and Bonanza are all included.
I was particularly impressed by the large selection of Megaways slots. This innovative game variant is currently dominating the online casino industry. In these games developed by Big Time Gaming, the number of paylines changes with every spin, allowing for up to 117,749 winning combinations. This game format feels like a natural evolution of classic slot machines and provided me with a lot of enjoyment.
Jackpot hunters also get their money’s worth at SlotsPalace Casino.
In addition to the many smaller jackpot games, you can also try your luck at various Mega Moolah variants.
With games like Mega Moolah Absolootly Mad or Mega Moolah Atlantean Treasures, the winnings quickly go into the millions.
Table and card games
The classic casino games such as roulette, baccarat, blackjack, and video poker round off the comprehensive range of games. The selection here is not quite as large, so I would advise you to switch to the live casino for these games. However, you can gain experience at SlotsPalace Casino without risk in demo mode before you venture to the live tables!
- Progressive Slots
- Table games
- Live Dealer Blackjack
- Live Dealer Roulette
- Live Dealer Baccarat
- Live Game Shows
A standout feature at SlotsPalace Casino is the wide selection of constantly updated tournament offers. Under the “Tournaments” tab, you can find all the current offers and their respective time periods.
What sets them apart is that they also offer tournaments for the Live Casino! You often have the opportunity to participate in more than 5 different tournaments. It’s the perfect time to join in on the action and experience SlotsPalace tournaments with other players!
SlotsPalace Mobile Casino
Smartphone or tablet – the focus at SlotsPalace Casino is clearly on mobile gaming. For this purpose, the online casino uses a web app.
In this case, a web app is a mobile-optimized website that automatically detects access from a mobile device and adjusts both the display and operation accordingly.
The advantage for you is that you can enjoy the same functionality as with the desktop version. The SlotsPalace web app is well-structured and user-friendly. Deposits and withdrawals are also possible here, and security is ensured through SSL encryption.
There are no long loading times, and you can access all the games and features. The display on my iPhone X was detailed and provided an enjoyable gaming experience even on the smaller screen.
The SlotsPalace Live Casino hosts games from the industry leader Evolution Gaming and Ezugi. By collaborating with these two partners, SlotsPalace is able to offer a diverse selection of live casino games.
There are nearly 100 live tables to choose from in total. The majority of the game offerings consist of classic casino games such as Live Roulette, Live Blackjack, and Live Baccarat. Personally, I am particularly fond of the exciting game variations like Instant Roulette.
The live casino collection is complemented by dice games such as craps and various game shows. My personal favorite is Crazy Time from Evolution Gaming. This wheel of fortune game guarantees a thrilling experience with the opportunity to win big!
VIP Program at SlotsPalace Casino
During my test of SlotsPalace Casino, I made a somewhat confusing discovery — the VIP program they offer. As a high roller or loyal player, you have the opportunity to earn benefits here.
The VIP program is divided into 5 different levels:
In addition to the increasing maximum payout amount, you also benefit from cashback on your net losses. Starting from level 4, you will also be assigned a personal account manager. This manager will serve as your contact person for all matters, handle your account, and inform you of any other perks that await you as a VIP player in the casino.
Often, VIP players can look forward to invitations to special events hosted by the operator. However, it is unclear what criteria are used to select VIP players and allow them to rise in rank. Unfortunately, the customer service was unable to provide me with clear information regarding this. Additionally, levels 1 and 2 are identical.
Boutique of SlotsPalace Casino
For deposits, placed bets, and participation in tournaments, you receive a bonus in the form of diamonds at SlotsPalace Casino. You can exchange these diamonds for bonus spins and free spins. These free spins are available for various slot machines. Bonus money is also available to choose from.
All this happens in the boutique of SlotsPalace Casino. My experience shows that the freely selectable bonus performance is a great option for you as a player. However, my point of criticism here as well: crystal clear guidelines do not exist.
Support and help
The casino experience stands and falls with the customer support. It is important to always have someone by your side in case of questions during your own SlotPalace experience. Customer service at this provider is available around the clock in a competent and friendly manner.
The fastest way to reach an employee is via Live Chat. To do so, click on the button labeled “Room Service” at the bottom of the page and you will be connected to an employee. The employee was able to answer my test questions quickly and competently.
There is even a customer hotline available between 10:00 and 20:00. You can quickly and personally clarify more extensive concerns here. However, telephone charges may apply here. Check beforehand what costs you might incur, so that you can evaluate your telephone contact with the support at SlotsPalace Casino in advance.
Of course, you can also simply write an email or use the extensive FAQ section. Especially general or not so urgent problems can be solved quickly here – you will already find your answer to many questions here.
The support has convinced me, because my experience with SlotsPalace Casino has been consistently positive in this area.
SlotsPalace Casino – Conclusion
I really enjoyed the SlotsPalace Casino during the test. The casino impressed me with a fantastic bonus offer, a wide range of games, excellent support, and a fantastic web app.
I particularly liked the extensive selection of bonus promotions. The only minor criticism is that you need to personally request cashback and other bonus promotions every time. Other casino providers have automated this process.
However, the promotions for existing customers have convinced me and have had a positive impact on my SlotsPalace Casino rating.
My overall experience with the SlotsPalace Casino was positive. Initial concerns about the Curacao gambling license proved to be unfounded, and I had a great gaming experience. I can highly recommend this newcomer casino.
FAQ SlotsPalace Casino
Yes, SlotsPalace Casino offers you the option to deposit and withdraw with numerous cryptocurrencies such as Bitcoin or Ethereum. The advantage of these payment methods is that transactions are absolutely anonymous and real-time.
SlotsPalace Casino relies on a web app for the mobile casino. With the mobile-optimized website, you can play all games directly in the browser of your smartphone or tablet. There is no download necessary.
Important: No! To get your cashback, you have to contact the customer service at the end of the week. If you miss the deadline, you will miss the cashback. We would prefer an automatic credit, but this option also works.
The gambling license from Curacao is a good indicator for the security of an online casino. However, we generally prefer European licenses in our casino test, such as those from Malta. In order to evaluate the security of a casino with a license from Curacao, we therefore also pay attention to factors such as partners and certificates.