An Australian lady is suing the bookmaker BetEasy over unpaid winnings of approximately AUS$1.2 million (€740,000). In May 2018, Renee Bell placed a total of AU $500 on five sports bets.
At the time, the bets were made with the former CrownBet which was bought by the Starts Group in two deals in 2018 and 2019. through that deal, the new company BetEasy was created.
Ms Bell placed four bets on horse racing and one on an Australian Rules Football match. Each bet was AUS $100. About AUS $1,443,695.90 was the profit Mrs. Bell’s would win if she got everything right. And she had.
But BetEasy paid out only AU$250,000, which is about one-fifth of the Australian gambler’s winnings. Then the operator canceled four of the bets and AU$400 was refunded to Ms. Bell.
Maximum payout
BetEasy justified its actions, explaining that this was the maximum amount that could be paid. The operator stressed that every user who opens an account agrees to the operator’s general terms and conditions. According to those terms and conditions, it states:
“The maximum payout for a multiple bet for racing and sports or a combination of both $250,000.”
In other words, no matter how many bets a gambler places, the maximum payout will not exceed $250,000. In addition, the operator noted the following: “It is your responsibility to ensure that you bet according to the limits.”
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The judge must decide
According to Ms Bell, she never agreed to BetEasy’s terms and conditions. She argued that she had allegedly never registered. Ms Bell said she was registered in August 2015 by an employee of CrownResorts. She knew nothing about her account until she received an email confirming that she had joined Crown Resorts’ Signature Club. In her defense, she explained that the terms and conditions were never brought to her attention. Not even when she first signed up for her own CrownBet (BetEasy) account.
“When she joined the Crown Signature Club, she did not agree to CrownBet’s terms and conditions and such terms and conditions were not brought to her attention”
So reads Ms. Bell’s defense. The court case is being followed closely by many because online gambling and especially sports betting is very popular in Australia The Supreme Court hearing will take place on November 13. To be continued…..